SellerRule
SaaS

LTV Calculator

Calculate Customer Lifetime Value — the total revenue you can expect from a single customer account.

$

Average monthly revenue per customer

%
%

Your LTV

Customer LTV

$800

Expected gross profit of $800 per customer over their lifetime.

$50 × 80% ÷ 5%

Monthly ARPU

$50.00

Gross Margin

80.0%

Monthly Churn

5.0%

Avg Customer Lifetime

20.0 months

Want to understand what this number means for your overall growth?

Run a free Growth Audit to review your ROAS, CAC, LTV, margin, and ad spend together.

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Formula

LTV = ARPU × Gross Margin (%) ÷ Churn Rate (%)
ARPUAverage Revenue Per User — monthly revenue per customer
Gross MarginRevenue minus COGS as a percentage
Churn RatePercentage of customers lost per month

Example Calculation

ARPU = $50/month, Gross Margin = 80%, Monthly Churn = 5%.

LTV = $50 × 0.80 ÷ 0.05 = $800

Expected lifetime value is $800. Average customer lifetime = 1 ÷ 5% = 20 months.

How to Interpret LTV

LTV represents total gross profit expected from a customer over their relationship with your business.

LTV is highly sensitive to churn. Reducing monthly churn from 5% to 3% increases average lifetime from 20 to 33 months.

Common Mistakes

  • Using revenue instead of gross profit.
  • Mixing monthly and annual churn periods.
  • Ignoring expansion revenue from upsells.
  • Treating LTV as a guaranteed figure.

Frequently Asked Questions

A ratio of 3:1 or higher is a commonly cited benchmark for SaaS businesses. Below 1:1 means you spend more to acquire customers than they generate in gross profit.

Disclaimer: Results produced by this calculator are estimates for informational purposes only and do not constitute financial, business, or professional advice. Actual results will vary based on your specific business conditions, market factors, and other variables. Always consult qualified professionals before making business decisions.